Terms of Service
Read our terms and conditions for using our car rental services
Last updated:
16.01.2026
Agreement to Terms
By accessing or using our car rental services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access or use our services.
Rental Requirements
Driver Eligibility
- Must be at least 21 years of age (25 for luxury vehicles)
- Valid driver's license held for minimum 1 year
- Clean driving record (no major violations)
- Valid credit card in renter's name
- Proof of insurance or purchase of rental insurance
Required Documentation
- Government-issued photo ID
- Valid driver's license
- Proof of insurance (if using personal insurance)
- Credit card for security deposit
Reservations and Payments
Booking and Cancellation
- Advance reservation required with valid credit card
- Free cancellation up to 24 hours before pickup
- Cancellation fee applies within 24 hours of pickup
- No-show results in full charge for rental period
Payments and Deposits
- Security deposit required at pickup
- Full payment due at start of rental
- Additional charges for late returns
- Fuel charges if tank not refilled
Vehicle Use and Restrictions
The following restrictions apply to all vehicle rentals:
- No smoking in vehicles
- No off-road use
- No unauthorized drivers
- No pets without prior approval
- No international border crossing without authorization
- Adherence to all traffic laws and regulations
Insurance and Liability
Insurance Coverage
- Basic insurance included in rental rate
- Optional additional coverage available
- Personal insurance may provide coverage
- Damage waiver options available
Customer Liability
- Responsible for vehicle damage
- Liable for parking/traffic violations
- Responsible for theft under certain conditions
- Excess charges for insurance claims
Termination
We reserve the right to terminate services for:
- Violation of rental terms
- Fraudulent activity
- Unsafe vehicle operation
- Non-payment of fees
Changes to Terms
We reserve the right to modify these terms at any time. We will notify customers of any changes by updating the "Last Updated" date. Continued use of our services constitutes acceptance of new terms.
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